DancePass
Built & launched a bootstrapped SaaS from scratch. 95% conversion, 0% churn after onboarding.
About me
Hi, I’m Agnes.
Product Lead with 10+ years of experience building digital products across B2B, B2C, and B2B2C: from compliance tools and accessible government portals to eCommerce platforms and AI-enhanced search. I've led remote, cross-functional teams, launched from scratch, scaled systems, and bootstrapped my own SaaS. I care about clarity, usability, and making tools that actually help people.
My timeline
2022 – Present
🔹 Senior Product Manager, TOPdesk (Remote)
2021 – Present
🔹 Founder & PM, DancePass (Side Project)
2020 – 2022
🔹 Product Owner, Webtown (Hybrid)
2018 – 2020
🔹 PM & Team Lead, TerraCycle US (Hybrid)
2014 – 2018
🔹 Project Coordinator/Manager, Citibank (Hybrid)
Featured Products
TOPdesk AI boosted search
Led the integration of AI-driven search into TOPdesk’s self-service portal.
KBC Banking Portal
PM at agency; shipped a web platform for Irish clients with high stakeholder complexity.
Testimonials
Merel Scheffers - direct manager
"Ágnes is a very pragmatic, goal oriented colleague. She stands for delivering high quality and impactful results, she is thorough, has a huge execution power and does not shy away from difficult conversations when needed.
She is great in setting and managing expectations and I've not seen her making a commitment she did not deliver on."
Brigitta Zsom - direct manager
"I worked together with Ágnes as her talent lead at TOPdesk. I get to know her as someone who demonstrates a strategic approach and a goal-oriented mindset. Her unique value contibution is her strong execution capability and her ability to accomplish tasks swiftly. She is a highly skilled Product Manager, adept at making data-driven decisions, managing stakeholders. Both of her teams valued their cooperation because of her empowering approach, fostering an environment of support and trust. I strongly recommend Ágnes to any employer who wants to see predictable delivery, with innovative solutions."
MSc Thesis: Exploring Agile Leadership and Empowerment
Explored how servant and transformational leadership styles shape the evolving roles of Product Owners and Scrum Masters. Based on literature, surveys, and industry roundtables, the research uncovered key challenges in agile leadership: like role misconceptions, empowerment gaps, and the tension between facilitation and delivery. It deepened my understanding of how leadership behaviors, not just frameworks, drive agile success.